FAQ - frequently asked questions
How to add an invitation code
What is a voucher?
Invitation code
An invite code is a code that you can share with a friend who does not yet have the app. When you share your code and your friend enters it, you both receive a reward.
If you’re having trouble entering the invitation code, here’s a brief overview of what you can do:
- The code must be entered before adding your payment card. Unfortunately, once you have added your payment card, the code cannot be used and we cannot add it for you.
- Make sure you add the code in the right place, under “Add payment card.”
- Double check that you are entering the correct code.
- Make sure you have the latest version of the app installed.
- If you have previously booked via the app, either on JAGGER, OTTO or RITTA, you cannot add an invitation code. However, you can still share your code with a friend who has not yet used the app.
You can enter your friend’s invitation code once, and it must be done before you add your payment card.
You can share your own invitation code with all your friends who have not used the app before. You receive a voucher every time a friend redeems your code.
How to add a voucher
Follow this guide to add a voucher:
- Open the app and click “Wallet” (at the bottom of the screen).
- Under “My vouchers”, click “Add” in the top right corner.
- Enter the code you received (e.g. JAG123).
- Click on “Send”.
- Click “Update” to view your new voucher.
If you need to add an invitation code, follow the steps from “Add invitation code” as described above.
Delivery price
The price varies depending on whether you choose pickup or delivery. This is because our delivery fee does not cover the actual cost of delivery. That’s why we’ve spread the costs across our delivery menu, which you can see when you select delivery. In fact, we’ve lowered our delivery fee to match the price of Wolt.
In addition, we have introduced a loyalty program where you earn 15% of every order you place. This saving, combined with the reduced delivery fee, adds up to significant savings over time. It’s our way of ensuring that you always get the best value and quality when you order from us.
Halal
All our chicken is halal and cooked separately.